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Support

  • Which Merchants are in the 3X Home and 2X Everyday Spend categories?
  • How do I add my utilities to my Mesa Card if they only accept ACH Payment?
  • I'm having issues with the Mesa app or website
  • Where can I redeem rewards?
  • How should Mesa Cardmembers reach out for support? Does Mesa have a phone number?
  • I was Declined on my Application
  • I was Notified to Upload Documents on my Application
  • I was Notified of a Credit Freeze on my Application
  • I was Notified of a Fraud Alert on my Application
  • What if me and my spouse both get the Mesa Card and want to be rewarded for our mortgage?
  • I applied for the Mesa Card and was notified that MESA/CB/HN/ALY inquired about my credit? What is that?
  • I'd like to upgrade or downgrade my Mesa Homeowners Card
  • Is there an over limit fee?
  • Do I need a PIN code for my Mesa Homeowners Card?
  • How do I set up Auto-pay?
  • How can I shop securely online?
  • I'd like to report a merchant issue
  • Where can I see my current balance?
  • My card seems to be blocked
  • Does the Mesa Homeowners card have any foreign transaction fees?
  • Where can I view my transaction history?
  • What are the options to make a payment?
  • Can I customize my Mesa Card?
  • Do my Mesa Points expire?
  • Do I need to set anything up for contactless pay?
  • I didn't receive my physical card yet
  • Will applying for the Mesa Homeowners Card impact my credit?
  • I noticed a reoccurring charge on my account I didn't allow
  • I'd like to submit a name change request
  • I'd like to change my address on file
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